Customers typically prefer a one-stop solution where CCTV, alarm systems, and autogates are all offered under one roof. They prefer not to shop around separately and would rather sign up with a single security company for all their needs. This means our autogate customers are often also our CCTV customers.

Most CCTV systems are sourced from Korea, Taiwan, and China, and we have visited over 2,000 factories in these countries. Through this experience, we understand that spare parts for autogates are extremely important for a security company. Without reliable access to these spare parts, no matter how competitively priced your autogate products are, customers won’t buy from you. This understanding has shaped us into who we are today. We can confidently say that we are the autogate company with the most extensive inventory of spare parts for various autogate models. However, not many autogate repairers are willing to invest in purchasing these spare parts to keep in their vehicles.

When we got started, we were still young boys. Now our children have grown up, and we find ourselves older and wiser. When our long-time customers upgrade their autogate systems, we take the opportunity to catch up and chat about a variety of topics, sometimes even going out for coffee.

Our staff are not just employees; we treat them like family members. We share technical expertise and often have breakfast and lunch together. During festive seasons, we give them hampers, mooncakes, and even buy clothes for Hari Raya, Deepavali or Chinese New Year. This is why they stick with us for many years. Even after 10 years, you’ll still see the same technicians attending to you.