Why Your Gate Still Cannot Open or Close Smoothly After Changing the Motor
Recently, Mrs Tan from Cheras contacted SAM Autogate because her autogate was not working properly. She also noticed an unusual sound coming from the autogate motor when the gate was opening or closing.
Many homeowners may think that a noisy motor means the motor is faulty and needs to be replaced. However, this is not always the case. Sometimes, the problem is not only the autogate motor. The steel folding gate itself may also have problems, especially if it has been used for more than 10 years.
Old steel gates can become rusty over time. The hinges may become stiff, worn out or damaged. When this happens, the gate may become difficult to open and close, even when a new autogate motor is installed. This was an important point to check when attending to Mrs Tan’s autogate problem in Cheras.

Why Does Your New Autogate Still Have Problems?
Have you ever changed your autogate motor but found that the gate still cannot open or close smoothly? You may wonder why the problem has not gone away, even after spending money on a new motor. One possible reason is the condition of the steel folding gate.
The autogate motor helps to open and close the gate, but the gate must also be able to move freely. If the gate is stiff, rusty or difficult to move, the new motor may still struggle to operate it.
Here are some common problems that homeowners should check.
1. Old and Rusty Steel Folding Gate
A steel folding gate that has been used for more than 10 years may start to show signs of rust, especially after years of exposure to rain and moisture. Rust can affect some moving parts and make the gate harder to move. In some cases, the gate may also become weak or damaged in certain areas. If the gate itself is difficult to move, changing the motor alone may not solve the problem.
2. Rusty or Damaged Hinges Near the Pillar
The hinges near the pillar are important because they help support the gate and allow it to open and close. After many years, these hinges may become rusty, stiff or worn out. Sometimes, the hinges may also become loose or develop problems at the welding points. When the hinges cannot move properly, the gate may become heavy to operate or may no longer stay in the correct position. This is why checking the hinges is an important part of autogate repair.
3. The Gate Is Too Stiff or Not Properly Aligned
An old folding gate may become difficult to move because some parts are worn out or the gate is no longer properly aligned. You may notice that the gate moves slowly, makes unusual sounds or gets stuck while opening or closing. When the gate cannot move freely, the autogate motor may have to work harder than it should. Before changing the motor, it is important to check whether the gate itself is causing the problem.
4. Damaged Welding Points
Steel folding gates have welded joints that hold different parts together.
Over time, some welding points may become weak or damaged. If this happens, the gate may become loose or unstable. In such cases, welding work may be needed to repair the affected areas.
The repair method depends on the actual condition of the gate. A proper inspection helps determine which parts need attention.
How SAM Autogate Helped Mrs Tan in Cheras
After receiving Mrs Tan’s call, our team attended to her autogate problem in Cheras. The work carried out included replacing the left-side autogate motor and performing welding work on the steel gate. For an older folding gate, motor replacement is only one part of the repair process. The condition of the gate, its hinges and its welding points also needs attention when these parts are affecting the way the gate moves.
Our aim was to address the reported motor problem and carry out the required gate repair work.
This case is a good reminder for homeowners: a new autogate motor cannot solve every gate problem if the gate itself is old, rusty or difficult to move. That is why we recommend checking the whole gate system before deciding which parts need to be repaired or replaced.
Should You Repair Your Old Gate or Change the Autogate Motor?
If your autogate is making unusual sounds or cannot open and close properly, do not assume that you need a new motor immediately. First, check the condition of the gate and look out for these signs:
- The gate is difficult to push or move by hand.
- The gate makes unusual sounds when opening or closing.
- The steel gate has visible rust.
- The hinges near the pillar look rusty or damaged.
- The gate is dropping or rubbing against the floor.
- The gate still has problems after the motor has been replaced.
These signs may point to a problem with the gate itself, the motor or both. Getting the gate checked can help you understand the actual problem before spending money on new parts. If your gate is old but the main structure is still in good condition, repairing the affected parts may be worth considering. However, if the gate has serious rust or structural damage, more extensive repairs may be needed. The right solution depends on the condition of your gate.
Looking for Autogate Repair in Cheras?
SAM Autogate provides autogate repair and servicing for homeowners who experience problems with their gate motors and steel folding gates.
We can help check common problems such as:
- Autogate motor making unusual sounds
- Autogate cannot open or close properly
- Old steel folding gate problems
- Rusty or damaged gate hinges
- Gate welding and repair work
- Gate alignment and movement problems
Whether you need to check your existing motor or repair an old steel folding gate, it is important to find out what is causing the problem first.
Having trouble with your autogate in Cheras?
Contact SAM Autogate to discuss your gate problem. WhatsApp: 012 – 405 8791. You can send us photos or a short video of your gate to help us understand the problem before arranging a visit.
SAM Autogate – Helping you keep your gate working properly.





