At samautogate.com.my, we strive to ensure that all information about our products on our website is accurate and up to date. If we identify any mistakes, we will correct them as quickly as possible. Please note that we may change details on our website—including products, prices, specifications, descriptions, and availability—at any time without prior notice.

We also prioritize and respect your privacy and do our best to protect your personal information during your visit to our website. By accessing or using our site, you acknowledge and agree to the terms and practices outlined in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our website.

 

Warranty for Our Products and Services

    1. New Autogate System:

      • Warranty Duration: 12 months

      • Exclusions:

        • Misuse (e.g., kicking, shaking, or forcing open)

        • Inappropriate storage

        • Acts of nature

        • Insufficient maintenance

        • Deliberate damage

        • Accidents

        • Negligence by the customer or any third party

        • Unauthorized alterations or repairs by the customer or third parties not authorized by samautogate.com.my

      1. Gate Wheel Replacement Service:

        • No warranty is provided for this service.

      2. Repair Services:

        • For example, if we replace the autogate control panel, the warranty only covers the control panel itself and does not apply to the entire autogate system.

 

Note: If you are aware that other parts are also not functioning properly, it is your responsibility to inform us before our arrival.

 

Contact Us:

 

We aim to keep this document short and easy to understand. We reserve all rights and are not liable for any loss or damage. For any questions, concerns, or requests related to this document, please reach out to us at eecctv9@gmail.com.